Semrush identifies a thumbnailUrl error yet there is no video on the page

#743986
  • Resolved Alicia McColl
    Rank Math business
    Content AI Creator

    Semrush identifies a thumbnailUrl error yet there is no videos on the site at all! When I deactivate: Schema (Structured Data) the error disappears and when I reactivate it, the error comes back, so it has to be the Rank Math plugin that is causing this error. The error on Semrush says: A value for the thumbnailUrl field is required. How can this be when there are zero videos. This is the page in question: https://brandshatchhospitality.com/festival-italia/

    Any idea what i can do to overcome this error?

    Thanks

Viewing 1 replies (of 1 total)
  • Hello,

    I apologize for the issue you are facing with the thumbnailUrl error identified by Semrush on your website, even though there are no videos present on the page. It seems that the Rank Math plugin might be causing this error.

    To resolve this issue, you can follow these steps:

    1. Disable Schema Module in Rank Math: You can try disabling the Schema module in Rank Math temporarily to see if the error disappears. To do this, navigate to your WordPress Dashboard → Rank Math SEO and disable the Schema module.

    2. Check for Autogenerated Thumbnails: If you have previously enabled the Autogenerate Image option in Rank Math, it might be creating thumbnails for non-existing videos. You can verify this by checking the settings related to autogenerated thumbnails in Rank Math.

    3. Contact Rank Math Support: If the issue persists, you can reach out to Rank Math’s dedicated support team for further assistance. You can contact them here.

    I hope these steps help you overcome the thumbnailUrl error on your website. If you have any further questions or need additional assistance, feel free to let us know.

    Thank you for bringing this concern to our attention.

    Sources:
    How to Fix Missing ThumbnailUrl Error in Schema Markup » Rank Math
    Automatically Add Video Schema To Your Existing Posts » Rank Math
    Video Schema Type » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Semrush identifies a thumbnailUrl error yet there is no video on the page’ is closed to new replies.