Hello,
Thank you for contacting Rank Math today.
Please make sure that you have verified the correct version of your website on the Google Search Console (http or https, www or non-www).
Then, please make sure that the Google account you used to connect your Google Search Console profile is the same one you have used to verify your domain on GSC.
If it still doesn’t work, we have found that using a different Google account to verify your domain and connect your website usually works. Or, you can try using the Google Site Kit if it still won’t work and disable the Search Console inside Rank Math by going to WordPress Dashboard > Rank Math > Dashboard
I hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
When will there be a solution to this problem?
On wordpress, how to even manage the RankMath account?
Hello Graeme,
Thank you for contacting Rank Math today.
This can happen if you are authorizing Rank math using a google account different from the one you used to verify on your google console. You can deauthorize and authorize again to make sure you use the correct account under Rank math> general settings> Search console.
Looking forward to helping you. Thank you.
On wordpress, how to even manage the RankMath account, how to see the google accounts used to authorize Rank math vs to verify on your google console?
See screen shot https://snipboard.io/ID1lXm.jpg
Rank math> general settings> Search console shows that Search Console is connected.
SEO Analysis shows it is not.
Hello,
I have same issue as previously stated…I have de-authorized and re-authorized correct account with same profile as my account….still nothing shows within drop down of search console.
Do you have any other advice?
Thank you!
Hello,
Try to verify again your website property (if possible using the DNS method). Please follow the Google webmasters documentation on this page for the steps required.
After that, reauthorize Search Console in Rank Math and let us know if that fixed your issue.
Looking forward to help you.
Hello,
I have followed your instruction and have verified domain using DNS method. I have de-authorized and re-authorized RankMath again and still the same result here. Nothing is showing within dropdown.
Can you help?
Thank you!
Hi,
1. Please add s******@r*********** as an admin in Google Search Console. Or, you could create a new Google account, add that as an admin on GSC, and share that new Google account’s details with us.
2. Then, share your WP logins so we can attempt it from our end.
We look forward to helping you.
Ok I will do that. Do I post login info here in public space or?
Please let me know.
Thank you!
Ok I have opened a ticket and provided all the information…hope is not public 🙂
Hi,
I do not see any other ticket from your account.
Did you use some other account to create a new ticket?
I do not see any ticket within my back office either…I have submitted ticket when logged in via my portal on your website.
not sure what to say
it said in “red” that information I am providing will be visible to RnakMath support team only.
so now what? where did that message go? do I need to change my passwords to be safe and where do you want me to provide login info?
Please let me know
Hello,
Once you enter the information in the Sensitive Data section and press the Submit button, it will be available in this thread and only visible for you and us (the Staff).
Also, once you set the thread as solved, it will be automatically removed.
Looking forward to help you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
