Search console not showing data

  • Hey guys,

    Please see the attached images. Although my account is authorized, I see no data. Please help.

    Thanks.

Viewing 15 replies - 1 through 15 (of 15 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Is there any data showing on your GSC? If so please navigate to Rank math > General Settings > Search console and click update cache manually. Else you may have to submit you sitemap_index.xml on GSC .

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hey Mike,

    The GSC is showing all data.

    I followed your instructions, updated the cache manually. However, there’s no effect. No data populates in Rankmath.

    Thanks,

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    I have clicked this button in your WP admin area and that should start populating the GSC data:

    Please give it a few hours to run completely.

    If it doesn’t show data after 4 hours, we might have to check if the cron jobs are setup to run correctly or not. You can also ask your web hosting provider if WP Cron jobs are setup to run correctly.

    Hope that helps.

    Still not working.

    Please note I am using cloudflare to filter traffic, does it have any impact?

    Hello,

    It shouldn’t affect it, but you could try to temporary disable it if you want to check if it is the cause.

    Could you please get in touch with your host and check if cron events are disabled on your site?

    Looking forward to helping you. Thank you.

    Hey.

    Checked with the host and also checked the Cpanel, no cron job blocking commands are present.

    Hello,

    Your site search console authorization seems to fail to authorized site data. Allow me to consult with the dev team on this.

    If you could also please enable WP_DEBUG on your site so we can check if there are any logged errors on the same it would be great.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Do you have any updates for me? Looks like you were able to install few debugging plugins.

    Hello,

    We are sorry but it doesn’t seem to be working on your server.

    We are re-writing the Search Console integration and we request you to check back during a future update of Rank Math.

    In the meantime, please disable Search Console module from WordPress Dashboard > Rank Math > Dashboard.

    And, install the Site Kit plugin and use it for it:
    https://wordpress.org/plugins/google-site-kit/

    If you need help with anything else, please open a new support ticket here so we can help.

    We are always here for assistance.

    thank you.

    Hi,

    We wish we could help you better but we request you to wait for an improved version of the search console implementation.

    If you need help with anything else, please open a new support ticket here so we can help.

    We are always here for assistance.

Viewing 15 replies - 1 through 15 (of 15 total)

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