search console my site is not showing up

#643086
  • Resolved Jane Mccoy

    7 months, 1 week ago

    Rank Math free

    I have followed all the steps from the FAQ on your site and it is still not showing up?
    No sure how to proceed since the general trouble shoot info you provided does not work in my case.

    Please let me know how I need to proceed to fix this issue?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Jane Mccoy

    7 months, 1 week ago

    Rank Math free

    I want to add that I have tried to manually add my website per your instructions FAQ on your site and this did not work as well.

    Rakibuzzaman Siam

    7 months, 1 week ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please make sure that you’ve connected the correct Google account and not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).

    After that, please follow this guide to remove Rank Math App from your Google account and reconnect it with all the required permissions, and see if that resolves the issue: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Jane

    7 months ago

    Rank Math free
    Content AI Starter

    I’m accessing it via WP so it’s the correct version.
    Still not working, how can I Proceed?

    Rakibuzzaman Siam

    7 months ago

    Hello,

    Before further troubleshooting, please ensure that you have verified your email/account as the owner of the property. Go to your Google Search Console > Settings > Users and permissions:

    If the issue still persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you.

    Thank you.

    RankBot

    6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘search console my site is not showing up’ is closed to new replies.