Search console don’t receive the sitemap

#58637
Viewing 5 replies - 1 through 5 (of 5 total)
  • Thanks for getting in touch.

    Please head over to your google console and submit you sitemap (domain/sitemap_index.xml) then come back and click to refreshing the sitemaps.

    Hoping this helps. Thank you.

    Hi,
    Yes it’s what i’ve done but after 1 week it’s the same.

    Thanks

    Alberto
    Rank Math business

    Hello,

    Could you try then to deauthorize Rank Math from the Search Console and after that, add it again? After that let us know if that solves your issue and if it didn’t, we will continue helping you to fix the issue.

    Looking forward to help you.

    Hi,
    Yes i’ve tried many times but nothing is changed.

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
    ​​​​​​​
    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Search console don’t receive the sitemap’ is closed to new replies.