Search Console and Analytics will not Connect

#97959
  • Resolved Jane
    Rank Math free

    I have tried to connect my google analytics account multiple times but it keeps failing. I tried to reconnect and nothing happens.

Viewing 6 replies - 1 through 6 (of 6 total)
  • I have the same problem as you. I hope that they will solve this bug quickly.

    Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
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    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Jane
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    You seem to be having a good number of outdated plugin on your site including Rank math. Please update your plugins then clear your cache and try connecting again. If the issue persists, please let us know so we can look into it further.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Jane
    Rank Math free

    I updated the plugins and cleared the cache. I still cannot connect to google search console and analytics.

    Hello,

    The access provided seems to have expired

    Are you using v4 of Google analytics? If so, please note that Rank math currently doesn’t work with this. Our dev team is working on this and we will let you know.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Search Console and Analytics will not Connect’ is closed to new replies.