Search Console

#52715
  • Resolved Joshua Gan
    Rank Math free

    Hey,

    When I clicked ā€˜Search Consoleā€™, the Overview shows the following:
    The data sets are empty in your cache. You can wait for the next cronjob or Update Manually. Please navigate to SEO > Settings > Search Console.

    The date is the current date.

    What is the issue?

    Kindly help.

    Thanks.

    Joshua Gan

    • This topic was modified 4 years, 6 months ago by Joshua Gan.
Viewing 5 replies - 16 through 20 (of 20 total)
  • Hello,

    I just added the TXT record below into the DNS configuration so now awaiting for verification.

    Could you use the link below to access my bluehost to take a look:
    Moved to the Sensitive Data section

    Kindly help to resolve this.

    Thanks

    • This reply was modified 4 years, 5 months ago by Alberto.
    Alberto
    Rank Math business

    Hello,

    You should be careful, you shared the login link as a normal message when you should share it in the Sensitive Data section so only the staff can see it.

    About the login, the account has not enough permissions so we couldn’t check if the Search Console is already working.

    Looking forward to help you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thanks Alberto.

    I had input my Bluehost login details in the sensitive data.

    Kindly login to check for me.

    Thanks.

    Todd
    Rank Math free

    Hi,

    Please whitelist the WP Cron job so the issue can be resolved.

    Unfortunately, there isn’t much we can do if your server of DNS provider blocks scripts essential for the working of the plugin.

    If you want, you can disable the GSC feature in Rank Math and use the Site Kit plugin as that doesn’t rely on Crob jobs I think.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 16 through 20 (of 20 total)

The ticket ‘Search Console’ is closed to new replies.