Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Could you please confirm if you using a page builder on your site? If so, please share the name of the builder.
Meanwhile, ensure that your Rank Math and other plugins/theme are updated to their latest version.
Looking forward to helping you.
Thank you.
I don’t have a page builder installed. My only active plug-ins are otter and rank math
Hello,
This appears to be an issue with the Otter – Page Builder Blocks & Extensions for Gutenberg Pro that you are using, we suggest contacting the plugin/theme developer to inform them about the issue. We have informed users with similar issues to do likewise. They might already have a solution for this.
You can share this guide with them: https://rankmath.com/kb/content-analysis-api/
In the meantime, you can roll-back the Otter plugin to the previous version to see if that works for you. We have a user with a similar issue and rolling back Otter plugin solves the issue.
Hope this helps, and please do not hesitate to let us know if you need our assistance with anything else.
Thank you.
I use the free version of otter – not otter pro.
I have rolled otter back – even twice.
I have deleted cash and logged out and in again.
This didn’t help.
When I deactivate otter, everything works fine.
As I understand it: If I deactivate otter when I fine tune the rankmath score: when I reactivate otter, it will not affect the SEO/search result in Google?
Is that right?
Hello,
No, it will not affect the actual SEO Performance of your site. So, if you want, you can deactivate the Otter Page Builder and optimize your page to pass all the tests in Rank Math SEO Score. After that, you can enable the Otter and if it shows errors, you can simply ignore them as search engines test the live version of your site.
Hope that helps and please don’t hesitate to let us know if you have any other questions.
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Thank you.
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
