Score only updates after saving post

#133351
  • Resolved Ashley Saunders
    Rank Math free

    I’m using classic editor and the plug-in doesn’t update until I’ve save the post. Bhanu and I were emailing last Friday.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Danial
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We have recently released an update of the Free plugin that fixed the issue. Please update to the latest version, 1.0.56.1 if you haven’t done so.

    The content analysis tests were failing with the Classic Editor plugin, but that did not impact the SEO of your website.

    I hope this resolves your issue.

    I’m still having issues after updating to 1.0.56.1 That’s why I contacted Bhanu and opened this ticket

    Hello,

    I checked your site and created a test post but I couldn’t replicate the issue, please check the screencast I have added in the sensitive section. Is there any specific post we should check? Have you tried on a different browser ?

    Looking forward to helping you.

    Hi,

    Thanks for your screen recording. I’ve just opened a draft and deleted the body text. RankMath doesn’t update. I’ve attached 2 screenshots in the sensitive data area.

    Thanks,

    Danial
    Rank Math business

    Hello,

    I have set up a test post and entered posts that detect the score.

    Once I remove the body content, the score changes.

    Please check the screencast in the Sensitive Data.

    I tested this using Chrome. Perhaps you can try switching to a different browser to see if it works.

    I hope this resolves your issue.

    Tryed to do what you suggest, same problem here. Score don’t change on classic editor but it works with gutenberg.

    Other things, on Classic Editor I don’t see the changes maded inside the title and the description. I write, I save and then.. PUFF, disappeared.

    Any solutions?

    Danial
    Rank Math business

    Hello,

    This could suggest that there is a conflict between Rank Math and one of your installed plugins. To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Enable only Rank Math, and start enabling other plugins one by one and you should be able to find the culprit.

    I hope this resolves your issue.

    Ok. Rank Math is not compatible with Jannah theme. Work’s with all my plugin except the main theme.

    Any solutions?

    No, change the theme is not the deal 😀

    Danial
    Rank Math business

    Hello,

    If the issue is from the theme, I would suggest that you contact the theme developers and ask them to help you with this. For the time being, you could use WordPress Gutenberg.

    I hope this helps you with your issues.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

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