Schema not being Outputted - Support

Resolved Engine Room
3 years, 6 months ago

Rank Math business

We have added the Schema to the below page but there is no product schema being detected. Any ideas?

Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)

Michael Davis
3 years, 6 months ago

Rank Math pro

Hello,

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

I checked your URL with Google rich results tool and the products schema is shown( even though it has errors), please check the screenshot I have added in the sensitive section.

Could you please head to your product page and resave the WooCommerce product schema and let us know if this resolves the error shown?

Looking forward to helping you. Thank you.

Engine Room
3 years, 6 months ago

Rank Math business

I have re-saved the page and cleared our cache plugin but still the error I’m afraid.

Jitendraa
3 years, 6 months ago

Rank Math pro

Hello,

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Engine Room
3 years, 6 months ago

Rank Math business

Hello,

I have updated the sensitive data as requested. Can you please check further?

Thank you.

Engine Room
3 years, 6 months ago

Rank Math business

Added the login to the sensitive data section.

Thanks

Michael Davis
3 years, 5 months ago

Rank Math pro

Hello,

Rank Math takes the schema data from your product pages automatically and turns it into Schema-ready content. Likewise, the Offer is added if you product has a price added. You will need to edit your product and add a price to resolve this error

The aggregateRating and review fields are also taken from your actual product reviews that your buyers/customers leave on your products.

If you don’t have any reviews yet, that is going to show up as a warning in the schema testing tool. That’s because Google will actually look for those fields.

Please acquire some reviews and ratings to get rid of the aggregateRating and review warnings.

Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

RankBot
3 years, 4 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Schema not being Outputted’ is closed to new replies.