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Hello,

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

Please update to the latest version of Rank math and clear your cache then test your URLs with Google Rich Results testing Tool. If no issues are detect then everything should be fine. If there are issues, please let us know.

Looking forward to helping you. Thank you.

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Hello,

Could you share some of the affected URLs so we can check from our end.

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

The sensitive section is completely secure and can only be accessed by you and our staff.

The access in the sensitive section seems to have expired, please update to at least 7 days to give us ample time to look into this.

I checked your URL with the rich results test tool and there doesn’t seem to be an issue with your URL, are you still facing this issue?

Looking forward to helping you. Thank you.

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