Scheduled action continues to fail

Hello,

Thank you for your query, and we are so sorry about the trouble this must have caused.

This issue is often associated with WordPress’s cron system and your hosting environment.

WordPress uses a scheduling system called WP-Cron to handle time-based tasks like these.

If there’s an issue with WP-Cron or it’s not functioning correctly on your hosting environment, it can lead to problems such as this.

We recommend reaching out to your hosting provider for assistance. They can check if there are any issues with WP-Cron on their end or any server configurations affecting WordPress’s ability to check sync data.

In a managed WordPress environment where cron jobs are disabled by default, triggering immediate actions like imports can be challenging.

However, some managed hosts offer tools or dashboard options to manually run cron jobs.

You might want to check with your host if such a feature is available.

Alternatively, you can temporarily enable WP-Cron by editing your wp-config.php file or using a plugin that allows you to manage cron jobs.

As you can see that Rank Math and other WordPress plugins can schedule a variety of cron jobs throughout the day.

While these jobs are integral for maintaining site functionality, I understand your concern about them potentially impacting your site’s performance during its usage at times for refreshing the analytics data.

A solution to this issue is to configure a server-side cron job, allowing you to have control over the timeframe at which these tasks are executed.

Here’s how you can achieve this:

Disable WP-Cron:

You can stop the WP-Cron system by adding the following line to your wp-config.php file:

define('DISABLE_WP_CRON', true);

This will disable the default WordPress cron system.

Set up a Server-Side Cron Job:

You can then set up a server-side cron job through your hosting control panel (like cPanel).

This will allow you to define when the cron jobs should run. You can then set the specific times you want the cron job to run.

We have noticed, one of our users was able to successfully manage this via their cPanel: https://support.rankmath.com/ticket/analytics-overview/?view=all#post-189423

Also you can refer to this blog “How to Disable WP-Cron (wp-cron.php) for Faster Performance” here : https://kinsta.com/knowledgebase/disable-wp-cron/

Please remember that making these changes requires a certain level of technical knowledge and could have unexpected effects if not done correctly, so proceed with caution or ask for help from a developer if needed.

We hope that helps, and please don’t hesitate to get in touch if you have any other questions.

Thank you.

Hello,

This is the expected behavior since you don’t have any Content AI subscription on your account so there’s no need to run the action to update the credits and the plan.

This will only run if you have a Content AI subscription to update the credit count and monitor the plan.

Don’t hesitate to get in touch if you have any other questions.

Hello,

Please ensure you have updated to the latest version of our plugin which Rank Math Free v1.0.214 according to the Rank Math changelog https://rankmath.com/changelog,

Then follow the guide below to restore the credit on your website:
https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/

However, if the issue persists, please share a screenshot of the pop-up notification with us by using a tool like https://imgur.com/upload so that we can check the issue further for you.

Hope this helps, and please do not hesitate to let us know if you need our assistance with anything else.

Thank you.

Hello,

Please check now. You should be able to use your free Content AI credits.

Hello,

We just reset it manually for you. Please check.

Hello,

We are glad that it works now.

Please feel free to reach out to us again in case you need any other assistance.

We are here to help.

Thank you.