Hello,
Thank you for contacting Rank Math today.
You can check your site URL https://seositecheckup.com/tools/directory-browsing-test and confirm if the directory listing is really disabled. If it is, please clear your cache, head to Rank math > Status & Tools > Database Tools and Flush SEO analysis then go back and analyse your site again. Let us know how this goes.
Looking forward to helping you. Thank you.
Hi Michael,
Thanks for getting back to me. I have checked my site URL on that website link and as I thought my directory is disabled. I did the next steps you outlined, but it is still saying that my directory is enabled.
Hello Caroline,
Could you please share your site URL so we can test from our end.
Please note that the tests are only there for our own reference and if they don’t seem to apply on your site you can safely ignore them.
Looking forward to helping you. Thank you.
Hi Michael,
My website is https://thescreenslut.com.
Thanks.
Hello,
I think we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The issue has resolved itself somehow. Thanks for your help.
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
