Hello,
Thank you for contacting Rank Math today.
You can setup redirection to overcome this issue.
Check this KB which will help you with the redirection:
https://rankmath.com/kb/setting-up-redirections/
Hope that helps. Thank you.
I don’t have a lot of experience, a lot of links and I can’t redirect them one by one. As far as I remember when I update Permalink in WordPress, visitors will be redirected automatically without having to do it manually.
Hello,
Depending on the URL Structure you switch from and to, WordPress is known to sometimes redirect the URLs automatically. This doesn’t always happen and you should always consider adding redirection rules to redirect your posts and pages to the new permalink structure. You can use a regex instead of having to add each individual URL to be redirected.
That said, could you please share your previous structure and the new structure of your permalinks so we can try and create a redirection regex that can help you. Also include a sample post URL that we can check.
Looking forward to helping you. Thank you.
I need a little more guidance, namely I have changed the permalink of the Product category, originally it was: iphone-case
iphone-case/twinkle-ombre-iphone-12-pro-max
Then I changed the Product category permalink to: buy-iphone-case-cheap
buy-iphone-case-cheap/twinkle-ombre-iphone-12-pro-max
And I changed my mind, restoring it to its original state. However, customers are still accessing 2 different links for the same product. I have “Redirections” enabled in Rankmath but don’t know how to set up the syntax.
Hello,
You only shared relative URLs and we can’t check the category to confirm this, please share the complete URLs of the affected page(s).
We may also need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
The access your shared is not working. Please check and make sure it works on your end so we can look into this further.
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello, can you check for me. Thanks
Hello,
I was going to check your current redirections and edit them to work as you want but it seems you removed all the redirections. Do you still want me to help you with this?
Looking forward to help you.
I don’t create any redirects, could you please check for me? I see in Rankmath pro there is redirect integration if I change the fixed link, but it doesn’t apply to my previous changes. So I hope you help me this time. Thanks!
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This reply was modified 4 years, 1 month ago by
Tieunct.
Hello,
I’m sorry for the delay and for any inconvenience this issue may have caused you.
I’ve tried adding the link you mentioned in the redirects section. Please see my video screencast in the Sensitive Data section.
Hope that helps. Thank you and please don’t hesitate to contact us if you need further assistance.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
