Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
We would love to help in this. Please share your outgoing IP address on the sensitive data section so that we can check whether the this is getting blocked from our end?
I can also suggest that you ensure that you are running the latest version of the plugin.
Looking forward to helping you. Thank you.
Hello! Thank you for the reply!
How do I get my outgoing IP?
Hello,
It depends on the host you are using. An easy way to check it is, are you using cPanel in your host?
If so, you can easily find your host IP by following these steps: https://www.webhostinghub.com/help/learn/cpanel/getting-started/shared-ip
Thank you.
Hi Malvin,
I wanted to add that you can also just share your domain name and we will find the IP. Assuming you aren’t using CloudFlarein which case we will need both your domain and your actual IP.
Thank you.
Hello! Thank you for all the replies!
My domain is theonlinegamerguy.com
Thank you!
My domain is theonlinegamerguy.com
Hello,
I have checked this and it seems that it is due to a technical issue on our side.
Our developers are working on a solution for this and it should be fixed in a future update. Until then, I recommend disabling the SEO Analysis module in the plugin. Doing so will only turn off the Rank Math > SEO Analysis feature and it won’t affect other parts of the plugin (for example, the on-page analysis while writing a post will still be available).
Sorry for the inconvenience. If there’s anything else, please let us know. Thank you.
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
