Rücktritt vom Kaufvertrag

#788456
  • Ich bin nicht so zufrieden. Ich nutze The SEO Framework und dachte, ich könnte reibungslos zu Rank Math wechseln. Aber nicht mal meine Focus-Keywords lassen sich übernehmen. Nun habe ich schon das Content AI Jahresabo gekauft. Kann man das mit dem 14-tägigen Rückgaberecht in Deutschland zurückgeben, und eine Gutschrift erhalten?

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  • Hello,

    We apologize for the inconvenience you are facing. If you are not satisfied with your purchase of the Content AI Jahresabo from Rank Math and wish to return it, unfortunately, Rank Math offers a 30-day money-back guarantee, not a 14-day return policy. You can claim a refund within 30 days of your purchase, as long as you are a new customer.

    To request a refund for your Content AI Jahresabo, you can drop us an email at s******@r*********** or open a ticket on our Support forum. Our team will assist you with the refund process.

    If you need further assistance or have any other questions, feel free to reach out. Thank you for raising your concern.

    Sources:
    Rank Math Refund Policy » Rank Math
    Content AI – Your Personal AI Assistant by Rank Math
    Rank Math Refund Policy » Rank Math

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Please refund.

    Hello,

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    As of the month date, you won’t be able to access those premium features we refunded.

    Of course, we’re very sorry to see you go. If you don’t mind us asking, is there any particular reason you have chosen to cancel? Perhaps there’s something we can help you with.

    We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.

    We would much appreciate any feedback you have to offer.

    Vielen Dank. Wenn es einen Import von The Seo Framework zu Rank Math gibt, komme ich sehr wahrscheinlich zu Euch.

    Hello,

    Glad that helped.

    Yes, unfortunately, Rank Math does not accept data from the SEO Framework at the moment, but you can work around this by making use of a third-party SEO plugin that accepts data from this plugin and then importing the data to Rank Math.

    You can import data from SEO Framework to a supporting plugin such as Yoast:
    https://yoast.com/help/how-to-migrate-from-the-seo-framework-to-yoast-seo/

    And then use the Rank Math import option to import the data from Yoast:
    https://rankmath.com/kb/yoast-seo-migration/

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

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