robots.txt error

#203813
  • Resolved kigesot
    Rank Math free

    changed robots.txt in rankmath it is not updated and the old format is also not showing sitemap is missing

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  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Please check if there is a robots.txt file present in the root folder.

    Log in to your web server via FTP and delete the robots.txt file present in the root folder.

    It is the same folder where you have your wp-content, wp-admin
    etc.. folders.

    If there is no file in the root folder, try clearing the website and browser cache.

    If you are using Cloudflare, please purge the cache from there as well.

    I hope this helps. Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘robots.txt error’ is closed to new replies.