• Resolved Ashwini Janjire
    Rank Math free

    I am not able to index site on the google, due to disallow option in robots.txt. I tried multiple option, edit the file throuhg cpanel and then deleting the directory under robots.txt. But it still doesnot work. Please confirm the next course of action. Check the link below to see details

Viewing 5 replies - 1 through 5 (of 5 total)
  • Alberto
    Rank Math business


    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    We really look forward to helping you.


    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Rank Math business


    I have tried to log in but I am getting it like the website is down. Could you check it?

    Looking forward to help you.


    The website is working right now. can you please check now and confirm. I will stay online if there is any issue. you can reach me on j*************@g********


    The login is not working.

    We are getting redirected to the login screen.

    Please check.


    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Robots.txt’ is closed to new replies.