Here is my website jbizmedia.com
Hello,
Thank you for contacting us.
The URL of the index sitemap of Rank Math is your-domain.com/sitemap_index.xml. I checked and the sitemap is not accessible on this URL.
If you’ve already enabled Rank Math sitemaps, then please follow the below steps and see if that fixes the issue:
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
3. Clear your website and browser’s cache and test the sitemap again.
Also, please update the sitemap URL in the robots.txt file. The correct URL should be your-domain.com/sitemap_index.xml(please replace “your-domain.com” with your actual domain).
Please let us know how that goes.
Thank you.
I don’t want to use rank math sitemap. We have our own sitemap, our requirement is to update the own robots file with our own sitemap. Which is not able to update on https://prnt.sc/1xm3ih7.
Check my robots.txt file. There is an old sitemap. I need to remove that from robots and update my own sitemap.
Hello,
Please clear your website and browser’s cache and see if that fixes the issue.
Please let us know how that goes.
Thank you.
Hello,
We’re glad that the issue is fixed.
Could you confirm if there’s anything else that we can assist you with or we can mark this ticket resolved?
Looking forward to hearing back from you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
