Rich Snippet Under settings is different to Rich snippet on CPT

#1379
  • Resolved Brad Johnson
    Rank Math free

    Hello

    You can have a look at the video included in the sensitive data, you will see in the RM SEO & Titles on the CPT’s I have selected it as a Service CPT but on the actual CPT the Rich snippet is a product, this is leading to a lot of errors on my Google Search console which is preventing those CPT’s displaying in search as it should. (or worse not at all).

    I have created a temp admin login for you, (included in sensitive data) if you need it.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I wanted to take a look at the Settings on your site, but I couldn’t login with the provided link in the Sensitive Data Section. The login link redirects me to the /wp-admin page where it asks to enter the OTP send to email. Can you please disable the OTP authentication for some time?

    Looking forward to helping you. Thank you.

    ​​​​​​

    Brad Johnson
    Rank Math free

    Security has been temporarily disabled

    Hello,

    The Snippet value you select in Settings is a default value which only applies to the new post. It doesn’t change the schema of the existing posts. You will have to manually change the schema of the existing post from the Post Settings by editing post.

    Hope that helps. Thank you.

    James Jameson
    Rank Math free

    Hi thanks

    Is there a way to bulk change this?

    Todd
    Rank Math free

    Hi James,

    Unfortunately, there is no way to mass updates the schema. Sorry.

    James Jameson
    Rank Math free

    Why would the html show as article instead of product or service?

    Todd
    Rank Math free

    Hi James,

    If it isn’t too much to ask – could you please open a new ticket with your query so the OP doesn’t get unnecessary email notifications about updates on this ticket?

    We look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

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