Rich Content in Bing, Google Sidebar Disappeared

#34440
  • Resolved Peter Monahan

    4 years, 1 month ago

    Rank Math free

    When RankMath was first installed, and our site was spidered, Rich Content appeared on the RHS of Bing, Google Sidebars for our company. This included logo, social media links, videos and imaages. That content has now disappeared from search engine results.

    This may have happened after we removed a separate sitemap plugin, because we had two sitemaps. We had verified the the Rankmath sitemap was known in our webnaster accounts before we delete the old sitemap plugin.

    Any ideas as to why this information has been “lost”?

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Michael Davis

    4 years, 1 month ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please login to your search console and check if there are any coverage errors reported?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Peter Monahan

    4 years, 1 month ago

    Rank Math free

    The only errors that we see are pages that are (correctly) marked for Disallow in our robots.txt file

    Search Console

    Peter Monahan

    4 years, 1 month ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Todd

    4 years, 1 month ago

    Rank Math free

    Hi Peter,

    Google is always changing their SERPs based on what users find for a particular search query.

    Rest assured that your social info is intact and hasn’t changed:
    null

    Unfortunately, it is one of those things where you can’t do anything but wait for Google to show the sidebar links for your business once again

    RankBot

    4 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Rich Content in Bing, Google Sidebar Disappeared’ is closed to new replies.