Revocation of the SEO Course

#716452
  • Resolved Ulrike Moormann

    3 months, 3 weeks ago

    Rank Math free

    Hello,

    Today Fastspring deducted $240.13 from my Papypal account for the Seo Course. I object to this payment because I am not interested in the course. The course was given to me by RankMathSeo with my booking, supposedly free of charge. At no time did I actively book the course and was not informed again before the money was debited that I would have to cancel the course in order not to pay. This behavior is unfair business practice and I therefore request that you refund me the money. I have already informed PayPal and FastSpring about this. PayPal Transaction Code 1LD651941E897533L
    Lind regards
    Ulrike Moormann

Viewing 1 replies (of 1 total)
  • Princess

    3 months, 3 weeks ago

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems like you purchased the plugin with some other email address.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    Looking forward to helping you.

    RankBot

    2 months, 3 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Revocation of the SEO Course’ is closed to new replies.