Review has multiple aggregate rating

Viewing 15 replies - 1 through 15 (of 34 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have checked your URL with the Google Structured Data Debugger Tool (https://search.google.com/structured-data/testing-tool#url=https%3A%2F%2Fwww.masseriapapone.com%2Fprodotto%2Foliere%2Foliera-ceramica%2F) but I only see some warnings, but not the error you are facing.

    Could you share a screenshot of the error in the Google Search Console? You can upload it to https://imgur.com/ and add the screenshot’s URL to the Sensitive Data section.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    In the Google Seach Console, at the top, there is a button to share the page with someone. Could you add that share link to the Sensitive Data, so we can check it by ourselves?

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    It seems I can’t access using that link. Could you check it?

    Meanwhile, I have seen you have several warnings in your Structured Data, like the Product missing a global identifier (e.g. isbn, mpn or gtin8) and the priceValidUntil field being empty.

    You can fix the SKU and availability issue easily as well:

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello Alberto,
    since in GSC I have the same domain with http and https from the link I sent you, in the left high corner you have to select the “property”: https://www.masseriapapone.com

    Hello,

    It seems it is not possible to do that, as you can see in this screenshot: https://i.rankmath.com/bvgsA4 Could you check it?

    Thank you.

    From your screenshot the url is different, can you try again please? I will add it here as a link, I will delete it when you will finish

    Search console

    Hi,

    You seem to be using more than one SEO/Schema plugin on your website.

    Please disable other SEO/Schema plugins you have enabled on your website.

    If that doesn’t work, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi,

    You have WP Google Reviews plugin enabled on your website which seems to be adding the other Schema. You can disable that or disable the Schema within Rank Math for that post/page:
    null

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello Todd,

    thank you for your help. I disabled WP Google Reviews and tried to validate the error on Google Search Console but I received message that error is still there: https://imgur.com/a/wtLP2ZE
    What can I do?

    Hello,

    SDTT shows the following warnings: https://search.google.com/structured-data/testing-tool#url=https%3A%2F%2Fwww.masseriapapone.com%2Fprodotto%2Foliere%2Flattine-in-ceramica%2F

    To fix them you can follow those steps:

    Rank Math takes the schema data from your product pages automatically and turns it into Schema-ready content. Likewise, the aggregateRating and review fields are taken from your actual product reviews that your buyers/customers leave on your products.

    If you don’t have any reviews yet, that is going to show up as a warning in the schema testing tool. That’s because Google will actually look for those fields.

    Please acquire some reviews and ratings to get rid of the aggregateRating and review warnings.

    You can fix the SKU and availability issue easily as well:

    To fix the brand warning, head over to WordPress Dashboard > Rank Math > General Settings > WooCommerce and choose from any of the available fields to use as your product’s brands.

    Brand Value

    If you want to use a custom value for your Brands, you can do that by using the following code in your theme’s functions.php file:

    // Add Brand for Products.
    add_filter( 'rank_math/snippet/rich_snippet_product_entity', function( $entity ) {
    $entity['brand'] = 'Rank Math;
    return $entity;
    });

    Replace the “Rank Math” text with your actual brand name then run your website through the Structured Data Testing tool once again.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello Alberto, since long time ago to all my products there are reviews, to all my products there are data about SKU and stock and I used the code you gave to fix the brand thing a couple of days ago but error and warnings are still there.

    Can you help?

    Hello,

    Thank you for contacting Rank Math today.

    I’ve tested several of your products but it looks like only these products is affected by the duplicate reviwes error: https://www.masseriapapone.com/prodotto/oliere/lattine-in-ceramica/

    Could you please check again?

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 15 replies - 1 through 15 (of 34 total)

The ticket ‘Review has multiple aggregate rating’ is closed to new replies.