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Dear Rank Math Team,
I wrote to you before about my website, I have some posts showing high results in the edit area but when to close the edit area they are showing less, you sent me a link to fix this but the information in the link is not what I am seeing from my side, you said to get site heath check plugin, I did, but when following the steps my screen is different.
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Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘results shown are not correct’ is closed to new replies.