Resolving autodiscover.xml 404

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  • Hello,

    Thank you for contacting Rank Math today.

    Yes you are right, this issue is caused by outlook and you can fix this by creating a redirection. Please take a look at the solution described here

    Looking forward to helping you. Thank you.

    ​​​​​​

    So, if I create the folder, what do I put in the XML file?

    Is it just an empty file called autodiscover.xml?

    HI Jack,

    Yes I believe that this is what the forum thread suggests since this is one of the first locations that the server will check.
    You can also redirect the 404s to your homepage as an alternative.

    I hope this info helps.

    I agree that is what the thread suggests. My concern is that if it’s looking for some sort of configuration file and it finds it blank, something else might break on the Exchange/Outlook side of things.

    Hi Jack,

    This is not likely since Outlook is currently running smoothly but reporting the 404 errors. What this will do is to significantly reduce the number of 404 errors reported by creating a redirect.
    The new location will serve as one of the first reference points that outlook will check and thus serving as a fix.

    I hope this info helps. Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Resolving autodiscover.xml 404’ is closed to new replies.