Reset password

#360494
  • I created this account yesterday but then I have never received any password information. Therefore, I tried to reset my password but I still have received any instructions. So right now I don’t know how but I am logged in to this account without a password and the username is not what I want.

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  • Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    You can retrieve your password by heading over to our login page and clicking “Forgot Password?”, you should be able to reset your password using the email you use to signup with Rank Math.

    If you can’t find the email sent by Rank Math to reset your password in your inbox, please check your spam folder too.

    As for your username, at the moment, you can’t change the username in Rank Math’s account settings. We can however change it for you. Could you please let us know your preferred username? We need to make sure that is available and not taken by anyone else.

    Please let us know how that goes. Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Reset password’ is closed to new replies.