Hello,
Thank you for reaching out to us. If you haven’t received the login information to set up your account, please follow these steps:
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Check your email inbox, including the spam or junk folder, for an email from our Rank Math SEO team with the login instructions.
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If you still can’t find the email, you can request a new login link by visiting the FastSpring Checkout Page using the email address you used to purchase the Rank Math PRO subscription. Here is the link to access the FastSpring Checkout Page: FastSpring Checkout Page.
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Enter your email address and click on the Continue button to receive a new email with login instructions.
If you encounter any issues or need further assistance, please let us know. We are here to help you.
Thank you for your patience and understanding.
Sources:
How to Change or Update the Payment Method » Rank Math
How to Cancel Your Rank Math PRO Subscription » Rank Math
How to Use Rank Math on a Staging Site » Rank Math
How To Effectively & Efficiently Get Support from Rank Math (Support Tickets) » Rank Math
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
i need the initial login info so me and my team can change the password. i cannot login
Hello,
Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.
After signing up with Rank Math, you should be able to receive an email containing your username and password.
You can request a password reset link by going to https://rankmath.com/my-account/, and click on forgot password.
On the next page, enter the registered email and click on reset password.
You will receive the password reset link in your email.
If you are still having issues changing your password, the person who has access to c******@t************************ must contact us directly at s******@r*********** to verify the request.
Looking forward to helping you.
