Request for Refund – Content AI

Hello,

Thank you for your query, and we are so sorry about the trouble this must have caused.

We certainly honor our 30-day refund policy, and we’re happy to assist with processing your Refund.

We stand by our commitment to customer satisfaction, and we apologize if our service did not meet your expectations this time.

Should you opt to end your subscriptions, we’d like to inform you of a few points:

Choosing to end the subscription now may impact future pricing. If you decide to return later, even a year from now, you’ll subscribe at higher rates.

Current members, however, will always enjoy their initial subscription rate, irrespective of any future price hikes.

Before we proceed with the refund, we would highly appreciate your feedback on why the Content AI didn’t work well for your websites.

Your insights will be invaluable in helping us understand your needs better and improving our services for a more enhanced user experience in the future.

Please let us know any specific areas or features that you think need improvement or did not meet your requirements.

Nonetheless, we understand that our service might not be the perfect fit for everyone, and we respect your decision.

Once we receive your feedback, we will initiate the refund process promptly.

However genuinely appreciate your feedback and your interest in Content AI as it helps us continually improve our services.

We have noted down your request for the addition of the Vietnamese language.

While we cannot guarantee an immediate addition of this language, if we notice a significant demand from our user base, it will certainly move up on our priority list.

As of now, it isn’t a feature in our immediate plans, but we always keep our users’ requests in consideration.

We hope that helps, and please don’t hesitate to get in touch if you have any other questions.

Thank you.

Hello,

As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

For PayPal, it’s always almost instant.

Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

Hello,

We are glad to hear that this issue has been resolved. Thank you for letting us know. This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.

We appreciate your patience and cooperation throughout this process.

Thank you for choosing Rank Math.