Hello,
I apologize for the issues you are facing with the Rank Math SEO plugin on your WooCommerce site. Thank you for reaching out to us for assistance.
Based on the problems you described, it seems that enabling the “Remove Base” option in the Rank Math settings is causing your products page to redirect to a 404 error page. This can indeed impact the usability and SEO performance of your site. Additionally, the issue of changes not being saved after editing product SEO settings is concerning.
To address the redirection issue caused by enabling the “Remove Base” option, you can follow these steps:
- Go to Rank Math SEO → General settings.
- Head over to the WooCommerce tab.
- Toggle the Remove Base option to Off.
- Click on “Save Changes” to apply the settings.
If you encounter difficulties resolving these issues or need further assistance, please assign this ticket to a human agent using the available buttons for more personalized support.
Thank you for bringing these concerns to our attention. We appreciate your patience and understanding as we work to resolve these issues promptly.
Best regards,
Sources:
How to Disable Custom Product Redirection in Rank Math » Rank Math
Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math
How to Setup Rank Math SEO Plugin Properly
Rank Math’s Advanced Mode – Available Module, Options & More
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Please note that the feature to remove the base does not work properly when the base is translated.
Our plugin looks for the default product base and can’t identify its translations for that option, and that’s why the option doesn’t work for the secondary languages if the base is translated. Our developers are already aware of it and it should be improved in a future update.
For now, you can remove the translations for the base on your WordPress Dashboard > Settings > Permalinks > Product Permalink, and after clearing your website cache, please check it again.
Regarding the metadata, we can see the Rank Math REST Routes that we use to update the data are being blocked by your Wordfence firewall and most likely this is why you’re facing the issue. Please check the screenshot in the sensitive data section for reference.
However, after checking your website we can see the Wordfence Security plugin is deactivated. In such cases, you can either active this plugin and follow this guideline to whitelist Rank Math REST Routes in Wordfence Firewall: https://rankmath.com/kb/whitelist-rank-math-in-wordfence/
Or, if you won’t use this plugin anymore, you can completely uninstall it from your website and your database.
Let us know how it goes. Looking forward to helping you.
Thank you.
Thank you for your help and my problem is solved in the above
But I have a new problem, recently in Divi editor it is not possible to use Rank Math
Please check this as well
https://1drv.ms/i/s!Ah8ghmIi-S507yvXQQe6vlx2FSm-?e=2k0RHS
Hello,
Thank you for your patience.
It seems that you’re using WooCommerce as well.
Unfortunately, we currently have an issue with both Divi and WooCommerce, and the issue is fixed when you temporarily deactivate the WooCommerce plugin.
When an update is available that fixes this, we’ll update you on the same here.
We would appreciate your kind patience regarding this matter.
Looking forward to helping you.
Thank you!
Why does RankMath AI not support the Persian language?
Hello,
Unfortunately, the Persian language is not currently supported by Content AI. You can check all the supported languages here: https://rankmath.com/kb/configure-content-ai-global-settings/#languages
With that said, our team is continuously working on adding support for more languages in the future, so it’s possible that Persian support may be added in a future update.
Hope that helps and please don’t hesitate to let us know if you have any other questions.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
