Reporting a Bug That Need to be Fixed Immediately - Support

Resolved Sridhar Kankol
2 years, 11 months ago

Rank Math free

Hey,

There is a bug in RankMath Plugin – While creating a blog post if you copied content from another source and pasted it and if some text in the content has hyperlinks then you can not remove those links in Post edit. After troubleshooting and disabling each plugin I found out the issue is with Rankmath.

Here is the screenshot – https://ibb.co/6yHgSQm

In the screenshot, you can see I highlighted the text with a link (But in the edit option it doesn’t even recognize it as a link so I cannot remove the hyperlink from the text…

Please look into it and resolve the bug as soon as possible…

Thanking you
Sridhar

Viewing 3 replies - 1 through 3 (of 3 total)

Reinelle
2 years, 11 months ago

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

We have already identified this issue and released a quick Beta update you can try to see if that helps.

Please enable the Beta update by following this:
https://rankmath.com/kb/version-control/#beta-updates

$beta update$

If you are unable to see an update, please clear Rank Math’s transients from:
WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients

Please clear the caches, server, and WordPress after updating.

You can disable the Beta updates once the next update is already released.

I hope that helps.

Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.

Sridhar Kankol
2 years, 11 months ago

Rank Math free

Hey,

Thanks for your quick support. The bug is fixed in the beta version.

Thanking you
Sridhar

Ankit
2 years, 11 months ago

Rank Math business

Hello,

We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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