reply to comment is not working

  • HI..
    I have used your product well. It was good because it had many useful functions and it was light.
    But I found something recently. If I use Rank Math, I can’t reply to the posts comment.
    On the other hand, when I disabled the rankmath the reply to comment is operating properly.
    To tell the truth, I imported the posts connected to the Jetpack from another site to new site. I should have disabled the Jetpack and imported it. I suspect this is the cause of such a collision.
    No matter what bug this is, I really want to solve this problem, but I ask for help because I don’t have enough.

    Sincerely.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Comment replies are working normally on your site when Rank Math is activated. Could you please share a link to one of the affected posts so that we can check this issue further?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Comment is working well.. but reply to reply is not working while Rank Math is activated.
    you cna show this phenomenum at bellow link

    저희 고객님이 받으신 캐나다 건설사 취업비자입니다

    You can login with
    [Deleted]

    Thank you for your concern.

    Sincerly

    • This reply was modified 3 weeks, 4 days ago by  Cline B.
    • This reply was modified 3 weeks, 3 days ago by  Michael Davis.

    Hello,

    Thanks for the additional info.

    I have been able to reproduce the problem on your site and this has been submitted to our dev team for closer investigation.

    We will be getting back to you in a short while. Thank you.

    Hello,

    It looks like the reply_to_com link which Rank Math removes is causing the problem on your site.

    For now, to fix the issue on your site, I added below code to prevent the Rank Math from removing the replytocom from comment link:
    add_filter( 'rank_math/frontend/remove_reply_to_com', '__return_false' );

    This seemed to have fixed the issue. Can you please confirm?

    Hope that helps. Thank you.

    Good job for me. and thank you for your accrate support..
    Thank you very much

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘reply to comment is not working’ is closed to new replies.