Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
It seems you have opened this ticket with your Rank Math Free account.
We do send email notifications before the renewal amount gets deducted. Please check the spam, junk folder of your mailbox.
Emails are sent 2 weeks, 3 days, and 1 day before the renewal as of now which may change in the future.
If your payment details are right, FastSpring automatically retries the charge 1, 3, and 5 days after a declined rebill.
Make sure you have enough balance including VAT/Tax for a smooth payment process.
Hope that helps. Please let us know if you didn’t find the email.
Thank you
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
