Hello,
Thank you for reaching out to us regarding the renewal issue you are facing with Rank Math.
If you are experiencing difficulties renewing your Rank Math subscription using PayPal and are now being asked to pay the full price instead of the renewal price, please ensure that you are logged into your Rank Math account before proceeding with the renewal process.
If you have added a credit card as an alternative payment method, you should be able to renew your subscription at the discounted renewal price. Please make sure you are logged in to your Rank Math account on the website where you are trying to renew.
If the issue persists and you are still unable to renew at the correct price, please provide us with more details or screenshots of the problem so we can assist you further. You can also try clearing your browser cache or using a different browser to see if that resolves the issue.
Looking forward to helping you resolve this renewal problem. Thank you for your patience and cooperation.
Warm regards.
Sources:
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Rank Math Refund Policy » Rank Math
The system ask me the full price
Hello,
Unfortunately, if your subscription has already expired, you may need to buy it again on our pricing page as our renewal option does not apply to expired packages.
You can buy again the subscription on our pricing page here:
https://rankmath.com/pricing/
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
