Renew Subscription

#761664
  • Resolved Pawan Karan
    Rank Math pro

    Hello

    Due to some unavoidable situation, I couldn’t renew my subscription. Now it is asking to re-buy at increased price.

    Can you please allow me to get back on the $59 plan.

    I have been one of the early customers and also have recommended many people. Would really appreciate you getting me back on my old subscription

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for reaching out to us regarding your subscription renewal.

    We appreciate your support as one of our early customers and for recommending Rank Math to others. We understand your situation and will do our best to assist you.

    To address your concern about renewing your subscription at the increased price, please provide us with your account details or any relevant information so that we can look into this matter further and assist you accordingly.

    Looking forward to hearing back from you to resolve this issue promptly.

    Thank you for your understanding and patience.

    Sources:
    Content AI Credits and Plans: Everything You Need to Know » Rank Math
    How To Downgrade Your Rank Math PRO Subscription » Rank Math

    Awaiting Human response. Thanks

    Hello,

    We appreciate your query and we would love to address it.

    This decision to increase the prices after almost 3 years is deeply rooted in our commitment to delivering the finest SEO plugin to you. The rationale behind this adjustment includes several factors like: the introduction of innovative features, the assurance of consistent updates, the enhancement of customer support, the fortification of long-term sustainability, and the proactive management of inflation and operational costs.

    For a more comprehensive understanding of these reasons, we’ve provided detailed insights here:
    https://rankmath.com/kb/updated-plugin-prices/

    It’s important to emphasize that this modest price adjustment reflects our dedication to creating a sustainable product. Even with this adjustment, it’s worth noting that Rank Math continues to offer the most cost-effective SEO plugin, given the multitude of features we provide.

    With that said, since you are one of our loyal customers, we can make an exception for you. You may purchase a new plan and get back to us here and we’ll partially refund your purchase to match the previous price you usually pay.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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