Renew service

#707737
  • Resolved Live Host
    Rank Math pro

    I hired rankmatch last year, I paid 49 usd, as you can see I didn’t even use the system completely.

    I wanted to know if they could renew the plugin for the same price as last year($49.00).

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello, we apologize for any inconvenience you may have experienced. Unfortunately, we are unable to renew the plugin for the same price as last year. The renewal prices are $79 + taxes per year for the PRO plan. If you have any further questions or need assistance with anything else, please feel free to ask.

    Sources:
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    Hello,

    Thank you for your message and for sharing your thoughts.

    We completely understand your concerns regarding the price increase, and we want to assure you that your loyalty as an early adopter is highly valued.

    While we have made a price adjustment after a considerable period, the decision for this change has been influenced by several factors, as previously mentioned, and not solely on inflationary pressures.

    Here are the core reasons behind this decision:

    1 . Over the years, we’ve added innovative features to make your experience with RankMath even more robust and efficient.

    2 . We continuously strive to refine RankMath, ensuring its stability, security, and reliability. Our consistent update cycle is a testament to this commitment.

    3 . We’re amplifying our customer support to provide quicker and more in-depth responses to your queries.

    4 . We want to be a solution you can rely on for years to come. This adjustment ensures that we can continue innovating and supporting our users without compromise.

    5 . Like many businesses, we’re affected by global economic changes. This adjustment allows us to manage rising operational costs effectively.

    Our goal remains to provide all our users with the most value possible, and we believe that even with this price adjustment, Rank Math continues to offer significant value, especially when considering the breadth and depth of features we provide.

    We hope that helps, and please don’t hesitate to get in touch if you have any other questions.

    Thank you.

    Could I renew for 49.99usd? It will only be for this year, I count on your understanding.

    Hello,

    Since you have been a loyal customer, we are making an exception for you.

    Please proceed with the purchase and we will partially refund your purchase so you end up paying $49 for this year.

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

    RANKMATH231224-7205-18166

    the payment has been made.

    When will the partial refund be made?

    Hello,

    We just wanted to let you know that we have made the change and refunded $20 back to your payment source.

    The same shall be reflected in your payment source in 5-7 business days.

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

Viewing 7 replies - 1 through 7 (of 7 total)

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