Remove your rating messages!

#151918
  • Resolved Charlie Helps
    Rank Math free

    Your messages begging me to leave a review appear on my admin panel constantlky, no matter what I do to stop the. Kindly give instruction on how to turn this off immediately.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    Unfortunately, I couldn’t replicate the message you are referring to. Could you please provide a screenshot of that message in your admin panel? You can use this tool and add the link the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure, and only our support staff has access to that section.

    Thank you, and looking forward to your update.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for that information.

    You can clear this notification by clicking on the X icon or the word I already did on the notification. If it is still there, then you might have to clear/purge your website cache. Then head over to Rank math > Status & Tools > Database tools and click Remove transients.

    If the Database tools option is not showing, please make sure your Rank Math is in Advanced Mode in Rank Math > Dashboard
    Easy to Advanced Mode

    I hope that helps. Thank you, and looking forward to your update.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Remove your rating messages!’ is closed to new replies.