Hello,
We apologize for the inconvenience you are facing with the WooCommerce module in the Rank Math dashboard.
To resolve this issue, you can follow these steps:
-
Uninstall Rank Math & Install Again: You can uninstall the Rank Math plugin completely and then install it again. Please make sure to back up all your Rank Math configurations and post data before proceeding further. You can find detailed instructions on how to do this here.
-
Update Rank Math: Ensure you are using the latest version of Rank Math as older versions might have issues with module management. You can update Rank Math to the latest version for the best experience.
If after following these steps the issue persists, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
We appreciate your understanding and patience.
Thank you.
Sources:
Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
Sorry, You Are Not Allowed to Access This Page » Rank Math
Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math
How to Completely Uninstall Rank Math From Your Website » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Could you please share a screenshot of the error you’re facing so that we can check the issue further for you? You can use any image-sharing tool like https://imgur.com/upload to share the screenshot with us.
However, Rank Math should automatically disable the WooCommarce module when you deactivate that plugin. In this case, you can also try to follow this guideline to check if any of your plugins/themes are conflicting with Rank Math: https://rankmath.com/kb/check-plugin-conflicts/
Only the site admin would know and your users won’t be affected by this troubleshooting.
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
