Remove RankMath Transients Error

  • Hi Michael,

    I’m unable to fix the “Something went wrong. Please try again later.” error when I click Remove Rank Math Transients

    I reinstalled WP 5.4 this morning to see if that helped, but the error remains.

    Next I did as suggested in the check-plugin-conflicts help file. I’m in Site Health troubleshooting mode with RankMath being the only plugin that is enabled, and I’m still getting the error.

    The help file says “If you still have the issue, your WordPress setup is the root of the problem.”

    Could I get some more specific assistance? As I say, I’ve just reinstalled WP 5.4 so don’t understand how that can be the problem?

    Thank you for your help.

    Michael.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    This is bit odd, it may suggest a communication issue with your database. Would you mind letting us know the kind of errors that you are experiencing while using the plugin that are prompting the need to clear transients?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hi Michael, I was having some issues with Ecwid integration so I thought I’d give the transients thing a go.

    Hello,

    Thank you for contacting Rank Math today.

    Are there specific errors you were facing? Have you tried getting in touch with Ecwid team? If you haven’t, please do, they might help you with integration.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Remove RankMath Transients Error’ is closed to new replies.