Remembers old template info in the on and off site search results

#84846
  • Resolved Tamara
    Rank Math free

    Hi,

    I have some troubles with the on site search results page of a client. It shows text previews of the template she used to build the website. I filled in the right meta data and emptied the cache, but it doesn’t make any difference. I wrote a test blog post, but that’s working fine. So the problem only appears on the older pages. The read more button links to some demo site.

    When I searched the site in Google, the same problem appeared for some pages.

    I hope you can help to fix this problem. Thanks a lot!

    Kind regards,
    Tamara

Viewing 7 replies - 1 through 7 (of 7 total)
  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    It could be due to Google still haven’t crawled those pages yet, you can check when the Google cache was updated for that page:
    a.

    b.

    If the cache date is from before adding the new meta description, then you just have to wait for Google to re-crawl and re-index the page with the new info.

    Hope that helps. If you have any further question(s), please let us know.

    Tamara
    Rank Math free

    Hi Alberto,

    Thank you. And the on site search results?
    https://ibb.co/ByqTKtS
    All the best,
    Tamara

    • This reply was modified 3 years, 7 months ago by Tamara.
    Alberto
    Rank Math business

    Hello,

    For that, I think we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Tamara
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    The settings are correct on your website.

    There are a few steps to take to check why the meta description is not the same as you are using:

    1. First of all, I am assuming that you have already changed the SEO Meta Title and Meta Description with the help of Rank Math:

    Add a Meta Description in Classic Editor: https://i.rankmath.com/dhECkg
    Add title and description in Gutenberg: https://i.rankmath.com/ZO21Cd

    2. Then, ensure that this is the setting in the Schema tab if Rich Snippets are enabled on your website:
    https://i.rankmath.com/pG0pcS

    To reiterate, the Schema title must show %seo_title% and the description should show %seo_description% – this will ensure your SEO title and SEO Description that you set up via Rank Math can also be used for your schema details:

    3. The next step is to check if your title/description is properly set up in the page source:
    https://i.rankmath.com/HwXR1o

    You can use this tool for the same as well: https://www.heymeta.com/

    4. If it matches your settings, then you must check if Google has seen the changes already or not.

    For that, please check when the Google cache was updated for that page:
    a. https://i.rankmath.com/9q6X0H
    b. https://i.rankmath.com/R8N0Uh

    If the cache date is from before adding the new meta description, then you just have to wait for Google to re-crawl and re-index the page with the new info. If the date is after you made the changes,then you just have to wait it out and there is no further input needed from your end.

    Do note that if everything’s fine and Google still decides to show a different meta title/description for your search keyword, there is nothing you can do as Google sometimes ignores the custom meta info altogether and show something from the page’s content that matches the search intent better.

    Here are some of the common reasons Google might not use the meta description you provided:
    – The meta description is not relevant or useful (ie, just a collection of keywords).
    – The exact same meta description is provided across a large number of pages.
    – The meta description doesn’t match what the user is searching for, but other content on the page does.

    There is a whole article dedicated to this on SearchEngineJournal:
    https://www.searchenginejournal.com/google-offers-suggestions-for-avoiding-meta-description-rewrites/359884/

    Here is an example showing Google changes title depending on keyword used:
    https://i.rankmath.com/oT6VQe
    &
    https://i.rankmath.com/Mrhb0x

    The best you can do is optimize your meta tags to try and match the intent of the search/keyword.

    Hope that helps. If you have any further question(s), please let us know. Thank you.

    Tamara
    Rank Math free

    Hi Uzair,

    Thank you for looking into it. I checked everything and it all seems to be fine. When I checked the meta data it shows the data I filled in in Rankmath. The site works with Elementor. Could that be a problem?

    Regards,
    Tamara

    Alberto
    Rank Math business

    Hello,

    I don’t think so, Rank Math is fully compatible with Elementor. I think it is what my colleague suggests: just Google overriding it with what it thinks is better.

    Looking forward to help you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Remembers old template info in the on and off site search results’ is closed to new replies.