reinstating pro subscription

#436721
  • Resolved Chris Carter
    Rank Math free

    Hi

    We purchased a pro subscription for Rank Match and have been trying to reinstate it but we’re struggling – can you help to reinstate the pro subscription please?

    I have uploaded our receipt for the plan.

    Thanks very much

    Chris

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  • Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    It seems like you have purchased the PRO subscription using a different email address. Please share the email address or use a tool like https://imgbb.com/ to share a screenshot of the receipt.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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