Registration concerns with the plugin

Viewing 15 replies - 1 through 15 (of 26 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please go further and check if this is related to a conflict with your theme by temporarily switching to one of the stock WP themes?

    Looking forward to helping you. Thank you.

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    Sorry no way too

    Hello Mady,

    We are extremely sorry but can you please give it another shot?

    If that doesn’t work, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for contacting Rank Math today.

    Could you please share some steps that I can take to reproduce the issue from my end?

    I have just tried to modify the global settings and the changes are saved successfully as shown below:
    Screenshot

    Looking forward to helping you. Thank you.

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    Problems, i can not register my seo modifications on page and articles there are no way

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    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    It seems that this problem is as a result of a conflict between the latest Elementor update and Rank Math. We are currently investigating this problem and you can expect an update shortly.

    Looking forward to helping you. Thank you.

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    Hi,

    Can you please update to Rank Math 1.0.37.4

    We have fixed all Elementor related issues.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hi Mady,

    I just saw your email ticket.

    We are taking a closer look at this. I can see that even though the custom SEO title has been entered successfully, we cannot change the SEO title at all in Gutenberg or Elementor

    We are taking a closer look.

    Thank you ! I await the resolution of the problem. Beautiful day

    Hello, I also have a bug with page 404. The classification of the Math plugin does not redirect a bad url to this error page. Can you still help me please? Have a good day

    Cannot configure the canonical permalink also. Problem with tags

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    1). I have just checked your site but it looks like the 404s are being redirected to the custom Elementor 404 page. Could you please let me know if you would like the 404s to redirect to a different page?

    2). The canonical error is also not very clear. Could you please walk me through some steps that I can take to replicate this?

    Looking forward to helping you. Thank you.

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Viewing 15 replies - 1 through 15 (of 26 total)

The ticket ‘Registration concerns with the plugin’ is closed to new replies.