Hello,
Thank you for contacting the support.
Sorry to disappoint, but our refund policy does not extend for the renewal subscriptions. Before the subscription happens, our system sends out an email 7 days before the actual charge so the users can cancel their subscription(s).
You can cancel the automatic subscriptions by following this guide:
https://rankmath.com/kb/cancel-subscription/
We sent out an email reminder 7 days prior to the charge. Did you not receive that? Please let us know, we are here to assist.
Hello Prabhat,
I did not receive the notification email but have just checked my spam and it was there. Can you please issue a refund to my paypal account. Thank you!
Hello,
Please send an email regarding this to our accounts team at s******@r***********.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
