Refund Request

#902428
Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    As of the month date, you won’t be able to access those premium features we refunded along with the tickets created in the PRO forum.

    Of course, we’re very sorry to see you go. If you don’t mind us asking, is there any particular reason you have chosen to cancel? Perhaps there’s something we can help you with.

    We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.

    We would much appreciate any feedback you have to offer.

    Thank you Princess for your response

    I reviewed the content produced using RankMath and here are my observations:

    The quality is the same as what you get with the free version of ChatGPT. Jasper is better, especially for blogs.

    for Meta titles and descriptions I get the same quality result by using the free version of ChatGPT. For short-form content.

    For blogs, using Jasper is better because the quality is better, so it takes less time to edit it.

    For video scripts and podcasts, it’s the same as blogs. The content is heavily filled with typical AI terminology and will need a considerable amount of human intervention.

    Hello,

    We completely understand that and thank you for your feedback.

    This will help us make the feature better, so you can give it another shot in the future.

    Please do not hesitate to let us know if this doesn’t help or you have any follow-up queries.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Refund Request’ is closed to new replies.