refund recent purchase of single site for Pro

#431873
  • Resolved Dylan Romero

    1 year, 9 months ago

    Rank Math free

    I recently paid the $59.00 fee for the singular website license of Pro. I meant to get the plan that covers 7 websites. Please advise. I also need to put this on a separate card. Please refund the purchase. I will use a different card and get the license for $199.00 thank you

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  • Jaideep Asrani

    1 year, 9 months ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    Hope this helps.

Viewing 1 replies (of 1 total)

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