Refund PayPal, Charge Credit Card On File

#400224
  • Resolved Ryan Patamia
    Rank Math business

    Hello & good day! I just purchased your business subscription yesterday using my PayPal account. I was wondering if it was possible to refund that and charge my credit card on file instead. I just added it to payment methods. Visa ending in 1460. If not, that’s fine. Just wanted to see if it was possible. Let me know if you have any questions or need anything from me.

    Username: ryanpatamia
    Email Address: [Sensitive Data]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thanks for contacting the support.

    We can’t transfer the charge from PayPal to your card as the payment has already been made. If you want, we can refund this transaction and you can purchase a new subscription using your new payment method.

    Let us know if you want to proceed with the refund and we will do the needful.

    Looking forward to helping you.

    Ryan Patamia
    Rank Math business

    Sounds good. Yes, please proceed with the refund.

    Hello,

    As requested, we have initiated a refund on your requested transaction. You can purchase the new subscription now using your preferred payment method.

    Hope this helps.

    Ryan Patamia
    Rank Math business

    It does. I appreciate it. Will do.

    Hello,

    We are super happy that we have addressed your concern. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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