Refund for my purchase of CONTENT AI

#763945
  • Resolved Hao

    1 month, 3 weeks ago

    Rank Math free

    I hope this email finds you well. I am writing to request a refund for my recent purchase of Content AI. As a new user, I had high hopes for the service, but unfortunately, the results did not meet my expectations.

    After trying out Content AI, I found that it did not fully satisfy my needs. Therefore, I would like to request a refund for the purchase. I understand your company’s policies regarding refunds, and I would appreciate it if you could process this request at your earliest convenience.

    Content AI Plan
    Plan: creator
    18000 Monthly Credits

    Thank you for your attention to this matter. I look forward to hearing back from you soon regarding the refund process.

Viewing 1 replies (of 1 total)
  • Princess

    1 month, 3 weeks ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    As requested, our team have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    As of the month date, you won’t be able to access those premium features we refunded.

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

    RankBot

    3 weeks, 2 days ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Refund for my purchase of CONTENT AI’ is closed to new replies.