Refund for Content AI Plan

#717526
  • Resolved John
    Rank Math free

    Hi, I have been charged for the Content AI Plan but Rank Math is not installed. Can I have a refund, please?

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  • John
    Rank Math free

    Sorry forgot to add domain and email.
    https://www.whitlockwoodendesigns.com/
    w********************@g********

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    As of the month date, you won’t be able to access those premium features we refunded.

    If you intend to purchase the PRO plugin, please purchase it here: https://rankmath.com/pricing/

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

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