Hello,
Thank you for getting in touch with Rank Math. We’re sorry to hear that you want to cancel your subscription. We’d like to know if there’s anything specific that’s causing this decision. Your feedback is valuable to us, and if there’s anything we can do to help, please let us know.
However, if you’ve already made up your mind and want to cancel, we completely understand and respect your decision. We have a 30-day refund policy and we’ll be happy to assist you with your refund request.
Please feel free to reach out to us if you need any other assistance. We’re always here to help.
Hi, while I respect your company overall and appreciate the great tips you provide, I do not find Content A.I worth the investment.
Best regards
Milan
Hello,
Apologies for the confusion but it seems that you bought the Content AI plan last year in December which is way outside our 30-day refund policy.
In this case, we are not in a position to initiate a refund.
Don’t hesitate to get in touch with us if you have any other questions.
I do understand that it is beyond 30 days, but I am not using it so you can refund it.
Hello,
Rank Math provides a very generous 30-day money-back guarantee. This means that you can cancel your purchase within 30 days and we will refund the full amount back to your original payment method. You can find this information on our pricing page and our refund policy document.
We apologize for any inconvenience, but we cannot extend a refund for your purchase. However, you can follow this guide to cancel your purchase to avoid auto-renewal.
Thank you for your understanding.
This is not good. I am not using your product, and it is fair to refund for something that has not been used.
Hello,
We sincerely apologize for the inconvenience, but the refund timeframe has passed and the purchase can no longer be refunded.
We offer a 30-day refund window, which is already very generous. Your purchase was in December, which is close to 5 months ago.
Thank you for understanding.
well, refund the rest of months
Hello,
Well, I’m afraid that is not how it works. The refund window is the only period a refund can be issued. We sincerely apologize for the inconvenience but we’d have to close this ticket now. If you need help with anything else, please don’t hesitate to reach out again and we’ll be happy to help.
Thank you for your patience and understanding
