Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Our team initiated a refund on your Rank Math Business last November 27th. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
We can see that you purchased a separate Content AI Creator Plan, are you requesting that to be refunded as well? Let us know and we will do the needful.
We really look forward to hearing back from you. Thank you.
Hello, yes, I would like to request a refund for the Content AI Creator Plan. It was a mistake I made, and I am not prepared to bear that cost for my company, nor do I currently need such a subscription.
Hello,
As requested, we have initiated a refund on your Content AI Plan as well. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
Thank you so much for helping me out and doing it with exellent support! I will for sure come back when im more economy stable. Im recomending you all to my friends and will make sure to make great reviews!
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
