refund

#178646
  • Resolved Gold Master

    3 years ago

    Rank Math pro

    I bought rank math pro then I asked for money refund because it is not suitable for my website
    more than 20 days have gone and still didn’t receive my money until now, although I paid by credit card not debit, kindly refund the money as soon as possible

Viewing 1 replies (of 1 total)
  • Jeremy

    3 years ago

    Hello,

    I noticed that your badge beside your profile name is now indicated “Free”, so I assume that the refund process has been initiated.

    Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards. For PayPal, it’s always almost instant.

    If you still haven’t received your refund, please contact our Accounts Department for follow-ups. s******@r***********

    Looking forward to helping you.

    RankBot

    2 years, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘refund’ is closed to new replies.